POLICIES

Your Health

It is your responsibility to let our teachers know if you have any injuries and to be mindful at all times of your own body’s capability during our retreats or trips. If you experience any injury or discomfort during any activity during the retreat or trip, then please stop participating immediately.

It is also your responsibility to consult a doctor with an understanding of gymnastics and fitness to check that you are sufficiently fit and healthy to undertake the classes and other physical activities that you may choose to do whilst on the retreat.

Please advise us of any mental or physical health conditions and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on ittravelers we reserve the right, for your own wellbeing, to advise you to stop participating.

Whilst all measures are taken to ensure a high standard of health and safety, our retreats do take places where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.

We ask that women who are 12 to 28 weeks pregnant provide a letter from their health practitioner specifying that they are fit to travel and able to engage in the activities that we provide.

Acknowledgement of risks

You warrant that You are aware that all exercise and travel carries risks, and acknowledge you are participating willingly, and in knowledge of these risks.

You recognise that We are not able to provide you with medical advice, and that any information provided should be used as a guideline only. If you have any prior knowledge of health concerns or health risks, you acknowledge that it is your responsibility to seek clearance from a health care professional prior to attending any of our retreats.

Indemnity

You agree to fully indemnify without limitation any trainer(s), director(s) or contractor(s) against any injury, malpractice, mishap, or accident during any and all interactions with the Company away from, or at the primary place of business for ittravelers.

Payment Policy

To reserve a spot on ittravelers, a non-refundable booking fee of £100 of the full asking price of the retreat per person is required upon booking. Payment of any outstanding sums owed (the balance) must be made before the specified Payment Due Date for the Retreat which you are booking. Prices DO NOT include flights, transfers unless specified or travel insurance.

Travel Insurance

We require that your travel insurance covers the activity of your retreat or trip with us as well as unexpected cancellation, sickness, losses and all the usual risks.

It is your responsibility to organise suitable travel and health insurance. You acknowledge that ittravelers is not in the business of providing insurance products and cannot be held liable if your failure to arrange suitable insurance coverage leaves you exposed, medically, financially or otherwise.

You understand and acknowledge that it is a condition of booking that you must take out an adequate travel insurance policy that covers all items listed in the sample itinerary for your chosen trip, as well as but not limited to, trip cancellation insurance, and any other activities that which may reasonably be undertaken during the course of your Retreat or trip. The policy and insurance coverage must be valid and in effect for the entire duration of your retreat or trip.

Please note, even if you have private health insurance in your Country of Residence, it is unlikely that this insurance will cover overseas trips to the extent required to participate in the activities organised on a trip with ittravelers.

You will be asked to email or bring your policy with you to the retreat or trip in case of an emergency.

Cancellations Policy: Guest Cancellations

If you need to cancel any retreat with ittravelers, cancellation fees will apply. Any notice of cancellation must beprovided in writing. Please refer to the following for a breakdown of applicable cancellation fees:

There is no cooling-off period when purchasing or booking any of retreats or trips. In case of cancellation, a deposit of£100 will automatically be deducted.

If you cancel 60 days

or more before your Start Date, you will be refunded the full amount paid up to the date for your retreat. This excludes the £100 deposit per person which is non-refundable. If you cancel between 60 –30 days before your Start Date, you will be refunded 50% of any sums paid. This excludes the £100 deposit per person which is non-refundable. Cancellations less than 30 days before the Start Date of your Escape are non-refundable and will result in a forfeit of any and all sums paid. Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

Cancellations Policy: Cancellations made by Us

If for any reason ittravelers has to cancel or change the Start Date of any Retreat or trip, for any reason whatsoever, you’re entitled to transfer the sums paid to another retreat or trip (either scheduled or at some future time within the next two (2) years) to be used as credit.

Alternatively, you may request a refund of payments made by You to Us, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your trip or retreat.

For trip cancellations or postponements made in connection with COVID-19, special terms apply.

We are offering complete flexibility on dates and destinations so that you can move to a retreat or trip later in the year. We’ll transfer any and all payments you’ve made to a room of your choice on a trip of your choice over the next two (2)years.

Governing Law and Jurisdiction:

Any dispute or claim arising out of or in connection with this cancellation policy, including its formation, interpretation,breach, termination, or validity, shall be governed by and construed in accordance with the laws of England and Wales.

Exclusive Jurisdiction:

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises in connection with this cancellation policy or its subject matter. The parties hereby submit to the exclusive jurisdiction of the courts of England and Wales and waive any objections based upon venue or inconvenient forum.

Language:

The language of any arbitration, court proceedings, or other legal actions or documents related to this cancellation policy shall be conducted in English (UK).

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TRAVEL TO AFRICA HOLDINGS LTD IS A COMPANY REGISTERED ENGLAND AND WALES (COMPANY NO. 14637964) 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX

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