Cancellations Policy: Guest Cancellations

If you need to cancel any retreat with ittravelers, cancellation fees will apply. Any notice of cancellation must be provided in writing. Please refer to the following for a breakdown of applicable cancellation fees:

There is no cooling-off period when purchasing or booking any of retreats or trips. In case of cancellation, a deposit of £100 will automatically be deducted.

If you cancel 60 days or more before your Start Date, you will be refunded the full amount paid up to the date for your retreat. This excludes the £100 deposit per person which is non-refundable.

If you cancel between 60 –30 days before your Start Date, you will be refunded 50% of any sums paid. This excludes the £100 deposit per person which is non-refundable.

Cancellations less than 30 days before the Start Date of your Escape are non-refundable and will result in a forfeit of any and all sums paid.

Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

Cancellations Policy: Cancellations made by Us

If for any reason ittravelers has to cancel or change the Start Date of any Retreat or trip, for any reason whatsoever, you’re entitled to transfer the sums paid to another retreat or trip (either scheduled or at some future time within the next two (2) years) to be used as credit.

Alternatively, you may request a refund of payments made by You to Us, which will be accommodated for insofar as is possible, taking into consideration any non-retrievable costs to which we committed in anticipation of your trip or retreat.

For trip cancellations or postponements made in connection with COVID-19, special terms apply

We are offering complete flexibility on dates and destinations so that you can move to a retreat or trip later in the year. We’ll transfer any and all payments you’ve made to a room of your choice on a trip of your choice over the next two (2) years.